Frequently asked questions
What are your supervision fees?
Please email us to discuss our fee schedule. Supervision sessions are typically 60 – 90 minutes long for individual sessions and 1.5 hours for group sessions. Fees are payable at the time of service. A cancellation policy applies.
What if an event is cancelled?
We reserve the right to cancel any event. If this occurs, you will be refunded in full any payments we have received from you for the event.
What is your refund policy?
If you wish to cancel your registration, a refund will be given, less a $100 administration fee, when you cancel 15 days prior to the event start date. This cancellation will need to be made in writing.
For any cancellations within 15 days of the event start date no refund can be given.
Attendees can transfer their spot to another attendee for the same event. Notification of transfer and substitute attendee’s name must be provided in writing prior to the event start date.